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Penn State University

Records Specialist 3


The World Campus Office of the Registrar is in search of an energetic, flexible, and customer-focused person to serve as a Records Specialist 3 . As a member of the Registrar’s Office team, the Records Specialist 3 helps to provide front-line service to populations both internal and external to World Campus and the greater University. This position has a strong emphasis on communication with students, staff, faculty, and internal contacts across the University in order to keep accurate student records.

The Records Specialist 3 position assists students in enrolling in World Campus course work, as well as providing information and answering questions regarding various enrollment situations and is integral to the development and maintaining of the student’s academic record. This may include one or more of the following:

  • Course availability

  • Course controls

  • Advanced class search

  • Deadlines, grades, drop and add/withdraw/cancellation.

  • Tuition as well as tuition adjustment, graduation, change of campus/change of major, leave of absence, and returning to the University.

  • Prepare re-enrollments and academic renewals for processing by researching student records. Create Non-Degree student records. Collaborate with other Outreach and Online Education (OOE) units regarding students’ enrollments.

  • Explain and maintain compliance with federal and state guidelines, including FERPA to all students and staff. Serve as the World Campus Registrar’s Office representative at OOE unit meetings and committee meetings.

Education and Experience:

Typically requires a high school diploma or higher plus three years of related experience, or an equivalent combination of education and experience. The ideal candidate should possess a strong work ethic; a dedication to providing excellent customer service to our students as well as our internal customers; strong written and verbal communication skills; sound critical thinking and decision-making skills and the willingness to learn and adapt to new and evolving technologies.

Additional Information:

The hours for this position will be Monday through Friday, 8:00 a.m. –5:00 p.m. EST. This position works consistently on a remote basis but requires travel to the office on a consistent, rotating basis formail processing. Staff may also be required to be onsite for other events/activities/trainings/meetings. Required travel to University Park will be at the employee’s expense.

Please submit resume and cover letter for consideration when applying.

Applicant review will begin the week of April 3rd.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.


Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies.


Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State Covid-19 Vaccination or Testing Requirements

Penn State is committed to the health of our local and global communities. As a condition of employment, all employees are required to comply with COVID-19 vaccination or testing requirements. Click on Penn State Covid-19 Vaccination or Testing Requirements to learn about the requirements as well as general COVID-19 information at Penn State.

Posted in March 14, 2023

Expired in June 12, 2023


Administrative Support Assistant 4