Summary of Position

Welcome and warmly greet guests on arrival. Answer telephone, take reservations, input online orders, and manage the efficient and timely seating of guest to a table that best serves their wishes.

Duties and Responsibilities

  • Warmly and graciously greets all guests upon arrival.
  • When possible, open front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, records guest names and number of people in party.
  • Call out name and/ or number of party when tables become available.
  • Provides guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
  • Relay messages to servers and bussers as needed.
  • Maintain supplies of mints and toothpicks at the host stand.
  • Clean menus of food and stains.
  • Perform other duties as assigned by the manager on duty.
  • Thank guests as they leave and invite them to return.
  • Relay guest comments or suggestions to the manager on duty.
  • Explain the restaurant concept to guests.
  • Give directions to the restaurant to guest inquiring for it.
  • Input online orders into the POS.
  • Review and confirm online reservations through OpenTable.
  • Qualifications

  • No previous restaurant experience or training required. On the job training will be provided. Experience is a plus.
  • Must be a team player and demonstrate organizational skills.
  • Must have excellent interpersonal skills and confidence.
  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guest.
  • Must have exceptional grooming habits.
  • Ability to work in a fast paced environment.
  • Fluency in other languages are a plus.
  • Be flexible and willing to assist as needed to ensure all restaurant standards are met.
  • Posted in August 7, 2022

    Expired in November 8, 2022


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