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Penn State University

Administrative Support Assistant 4


Penn State Berks Campus is seeking an outgoing and engaged candidate for an Administrative Support A ssistant role in the Learning Center and Student Disability Resources to serve as the initial point of contact for students seeking academic support, resolve complex inquiries, develop process/procedures making recommendations for improvement, oversee budgets, approve expenditures, and ensure record retention guidelines are followed.

Job Responsibilities:

  • Initial point of contact for students seeking academic support

  • Greet students and connect them with appropriate support unit

  • Act as the lead support resource in an office or department

  • Plan, organize, coordinate, and oversee daily office activities

  • Coordinate work assignments of tutor/student employees

  • Compose letters, memos, and reports

  • Resolve complex inquiries and ensure compliance with work unit and/or University policies and procedures

  • Assist supervisor with the resolution of issues or conflicts by investigating/researching issues and making recommendations

  • Establish work unit procedures for handling and maintaining confidential materials

  • Oversee work unit files, records, databases, and reports; ensure University records and retention guidelines are met

  • Draft reports including conclusions and recommendations for solving administrative problems

  • Analyze administrative operating practices to create new systems or revise established procedures

  • Develop new processes or procedures relevant to the support needs of the office

  • Approve and process various forms for payroll/human resources system input

  • Assist in establishing and controlling budgets; maintain accountability for budget expenditures

  • Review and/or prepare budget reports; approve expenditures and office expenses

  • Oversee coordination of projects, special events, and/or programs

  • Coordinate collection of data for annual or periodic reports, grants, etc.

  • Research information, prepare charts and illustrations, compute and tabulate data, prepare summaries

  • May interview, train, and direct the work of other support staff, students, and wage payroll personnel

Education :

  • Typicallyrequires a High School diploma or higher

  • Plus 3 years of related experience

  • Or an equivalent combination of education and experience

The following b ackground c hecks must be successfully completed for this position:

This position will require the successful completion of standard background checks.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.


Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies.


Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State Covid-19 Vaccination or Testing Requirements

Penn State is committed to the health of our local and global communities. As a condition of employment, all employees are required to comply with COVID-19 vaccination or testing requirements. Click on Penn State Covid-19 Vaccination or Testing Requirements to learn about the requirements as well as general COVID-19 information at Penn State.

Posted in March 14, 2023

Expired in June 12, 2023


Records Specialist 3